Case Studies

The intention of these case studies is to highlight my skillset and showcase the process I took when faced with various challenges


A selection of real-world examples of improvements I have been involved in. In all cases, the software development approach is iterative and evidence based, where I’ve worked within a team that works in an agile manner.

Usability testing

Usability testing
An exploration into the effectiveness of icons in mega menu design.

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Improved error handling

Improved error handling
Long form design considerations to ensure smooth customer journeys.

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Putting the customer first

Putting the customer first
A case study illustrating the importance of balancing business goals with user needs.

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User experience masters - selection of work

The below examples are projects I have been involved in whilst undergoing my masters in User Experience Design. They are isolated cases that can help illustrate my knowledge of UX process best practices, research methods and best practices.

Please note: Some of these will need permission to access. Let me know and I can arrange that.

Design Ops: Creating a design language system

Development of a design language and applying it to high fidelity mobile prototype.

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User-centred design process: Evaluating a student LMS

Team project that introduces the process for adopting a user-centred approach to design, with a focus on paper prototyping.

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Research design: Understanding the cinema booking experience

Team project focussed on research methods: field trips, big data analysis to inform persona, scenario and prototype development.

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